-
Visit Us:
Why Our Customers Keep Coming Back
A large proportion of our clientele are repeat customers who return to us with different probes and their various issues. So what keeps them coming back? Watch to find out what makes ProbeLogic different, from our specialist repair technology and rigorous testing to our fast turnaround and honest advice.
ABOUTCOMPANY
ProbeLogic Leaders In Probe / Transducer Technology
This video demonstrates what can happen if probe defects identified during imaging are not repaired promptly, or if regular servicing is overlooked. At ProbeLogic, we pride ourselves on our expertise in probe research, development, and maintenance. To ensure optimal performance and longevity, we recommend servicing your probes at least every two years.
80+
Years Experience
Ultrasound Probe Testing To The Absolute Highest Standards
Probe testing and analysis is a four step process that will uncover any degradation that has occurred within the entire structure of the transducer.
Quality Probe Testing
Routine probe testing can reveal probe degradation that is not immediately apparent to the Sonographer or Service Engineer. Our experience has shown that approximately 25% of all probes on Ultrasound systems aged 2 years or over, have some form of internal structural defect.
Read More
Quality Probe Repairs
Our "Quality Assured" probe laboratory, specialises in advanced repairs and refurbishment of most brands of ultrasound transducers, including: TEE/TOE used in Cardiology, Echo labs and Theatres and 3D probes of all types
Quality Probe Care
As part of our commitment to excellence and serving our client’s needs, we supply our subscribers with very useful information regarding probe care. Topics include Probe Care, Cleaning and Maintenance, which will result in greater efficiencies, less downtime and cost savings.
Read MoreCLIENTFEEDBACK
Customer Feedback
Very happy with the service provided. Very easy to communicate with and very quick responses, including repair works. Will continue to use your services within our company.
Emma, QLD
Fantastic service, I wish I knew about probe logic before. They saved me thousands of dollars by repairing my probe rather than replacing it. The repaired probe is excellent. Thank you for making the process seamless and quick. I even got a loan probe while mine was being repaired.
Deb, QLD
The probe arrived today and is functioning perfectly. Thanks for your fast professional service as always.
Rachael, QLD
Kerry and Annika are always both very helpful and accommodating staff of this company.
Karina, VIC
An outstanding team to work with. They consistently deliver excellent customer service and ensure we are always kept well informed.
Amal, NZ
Just a word of thanks for your exemplary service in getting the probe back to us in time. Well done! & thanks for the freebie (pen).
Gareth, WA
The probe is working perfectly. Thank you for your amazing service.
Rachael, VIC
We have always been very satisfied with the standard of work and care that we have received from ProbeLogic. Should we have any issues with or damage to probes in future, we will contact your team without delay.
Renee, VIC
Your customer service has been impeccable.
Madeleine, SA
Thanks so much for the lovely service, we really appreciate your prompt service.
Katie, WA
I am just letting you know that we have received our probes back and they are both working really well. Can not say how happy we have been with the service you and your team have provided. Great work! Thanks again and I am sure we will be in touch with some more repairs in the future.
Michael, QLD
Our probe is back in action and the repair looks great. Thank you again for your fast and easy service – much appreciated!
Jade, QLD
I wanted to thank you and the team for making this whole process so easy and for how quickly everything has been dealt with. You offer an amazing service. Thank you.
Faye, VIC
Thank you for looking after us so well and the prompt service with the US probe. I used it during the week and all in perfect working order.
Kirsten, NSW
We used the probe this morning in theatre, it worked brilliantly.
Marie, NSW
Thanks so much for the update 😊 You guys are the best!
Ashleigh, Victoria
Many Thanks in getting the probe back to us so quickly. Your customer service has been impeccable!!
Don, NSW
Received the probe and is already back into service. Thank you for all your help and awesome service..
Wilson, New Zealand
Thanks for the work the probe is working like normal. It is nice to get proper images again after the problems we had
Ian, Queensland
Very happy with the service. Thank you for repairing the probe in such a quick time. The department were shocked when I told them it had been sent to WA, repaired and then returned within the week 🙂
Isabelle, Victoria
Your services were highly efficient and professional.
Joanne, NSW
I have been very happy with the service provided by Probelogic, from my first phone call to the follow up on delivery!!
Michael, NSW
The probe has arrived safe and sound (excellent job on the repairs) – thank you
Gary, VIC
We received the transducer back today. It looks fantastic, another great job. Thank you.
Wil, TAS
We received our TOE Probe back today thank you. That was very speedy.
Ash, QLD
Thanks for repairing the probe so quickly.
Sue, TAS
Thank you so much for such a quick service. I was imagining I would be without the probe for some time. I was very impressed with the turn around time.
Andrew, VIC
You'll always be my first point of call - thanks again! 🙂
Tahnee, QLD
We are very happy with the repair and service.
Anthony, WA
The probe has been perfect! We are very happy with how the repair turned out and will use your services in future.
Andrew, VIC
I would just like to say thank you to yourself, Alan and Sue. You provide an excellent service with great communication.
Jacinta, NSW
Thank you once again for such a speedy service.
Dan, QLD
OURBLOG


